修炼“开口就会说”的地道口语，情景会话再现，简简单单脱口而出

　　互动式巧问巧答，轻轻松松顺畅交流，以真实场景为经，以发音句型为纬，词汇知识和语法要点水乳交融。

　　文化习俗和交往礼仪一网打尽，外在形式结构和内在语言逻辑浑然一体。

Chapter One

 Front Office

Ⅰ Room Reservation

Ⅱ Receiving Guests

Ⅲ Checking in

Ⅳ Requiring Information

Ⅴ Changing Foreign Currencv

Ⅵ Settling Accounts

Chapter Two

 Housekeeping Department

Ⅰ Taking a Guest to the Room

Ⅱ Introducing the Room Service

Ⅲ Housekeeping Management

Ⅳ Call Transfers

Ⅴ Laundry Service

Ⅵ Maintenance Service

Chapter Three

 Food and Beverage Department

Ⅰ Being Seated

Ⅱ Taking Orders

Ⅲ Serving the Order

Ⅳ Chinese Food

Ⅴ Western Food

Ⅵ The Bar

Chapter Four

 Fitness Center

ⅠExercising with Equipment

ⅡDancing

Ⅲ Seeing Movies

Ⅳ The Night Club

Ⅴ Beauty and Hair Salon

Ⅵ Health Care

Chapter Five

 Shopping Center

Ⅰ Food and Beverage

Ⅱ Clothes

Ⅱ Jewelry and Art Work

Ⅳ Chinese Painting and Calligraphy

Ⅴ Silk Fabric

Ⅵ Medicine and Health Products

Chapter Six

 Other Services in a Hotel

I Booking Train Tickets and Plane Tickets

Ⅱ Posting Packages and Expenses

Ⅲ Secretarial,Interpreting and Convention Service

Ⅳ Special Services

Ⅴ Taxi Arrangement

Ⅵ Complaint Service