汇聚高频商务话题，覆盖商界各个层面，提升职场竞争力，核心商务词汇归纳分类，方便迅速掌握，取得量的突破，典型职场交流热句，反复操练，触类旁通，实现质的飞跃，趣味卡通插图配完整对话，还原商战实景，犹如身临其境。

《商务英语开口就会说》包括十章，分别为：求职面试、办公惯例、工薪待遇、到任入职、商务会议、商务接待、商务旅行、商务营销、商务贸易和意外处理，详尽地介绍了商务活动中的口语交流，可谓一本帮助职场人士运筹帷幄的商务宝典。

Chapter 1 Job Interview求职面试

 Unit 1 Self-introduction个人介绍

 Unit 2 Education Background教育背景

 Unit 3 Work Experience工作经验

 Unit 4 Reasons for Leaving离职原因

 Unit 5 Reasons for Interview面试原因

 Unit 6 Interview Result面试结果

Chapter 2 Office Routine办公惯例

 Unit 1 Meeting and Greeting见面问候

 Unit 2 0ffice Equipment办公设备

 Unit 3 Working Overtime加班加点

 Unit 4 Asking for Leave申请事假

 Unit 5 Rules ofBusiness Trip出差制度

Chapter 3 Salary and Benefits工薪待遇

 Unit 1 Salary薪酬待遇

 Unit 2 Promotion and Raise升迁加薪

 Unit 3 Personnel Transfer人事调动

 Unit 4 Annual Performance Evaluation年终考核

 Unit 5 Benefits福利待遇

 Unit 6 Award Celebration获奖庆功

Chapter 4 Installation到任入职

 Unit 1 New Comer新人报到

 Unit 2 Working Environment办公环境

 Unit 3 StaffInvestigation员工调查

 Unit 4 StaffTraining员工培训

 Unit 5 With Colleagues同事之间

 Unit 6 Team Spirit团队精神

Chapter 5 Business Meeting商务会议

 Unit 1 Preparation for Meeting会议筹备

 Unit 2 Beginning ofMeeting会议开始

 Unit 3 Discipline ofMeeting会场秩序

 Unit 4 Exchanging Opinions交换意见

 Unit 5 Summarizing Opinions整合意见

 Unit 6 Proposal and Vote提议与表决

 Unit 7 Adjournment and Resumption休会与继续

Chapter 6 Business Reception商务接待

 Unit 1 Airport Reception机场接待

 Unit 2 CustomerArrival外宾到达

 Unit 3 Program Arrangement活动安排

 Unit 4 DiIlIler Party邀请赴宴

 Unit 5 Farewell Before Leaving离别辞行

Chapter 7 Business Trip商务旅行

 Unit 1 Preparation forTrip旅行准备

 Unit 2 Business Dress商务着装

 Unit 3 Applying forVisa出国签证

 Unit 4 Customs Formalities海关手续

 Unit 5 Booking the Flight预订航班

 Unit 6 Booking the Room预订房间

 Unit 7 Checking Out结账离店

Chapter 8 Business Marketing商务营销

 Unit 1 Market Investigation市场调研

 Unit 2 Product Development产品开发

 Unit 3 Attending Fair参加展会

 Unit 4 Advertising媒体广告

 Unit 5 Merchandise Promotion推销商品

 Unit 6 After—sales Service售后服务

Chapter 9 Commercial Trade商务贸易

 Unit 1 Business Relation业务联系

 Unit 2 Appointment ofAgent指定代理

 Unit 3 Ordering Goods订购货物

 Unit 4 Inspection商品检验

 Unit 5 Ways ofPacking包装方式

 Unit 6 Shipment货物运输

 Unit 7 Terms of Payment支付条件

 Unit 8 Signing Contracts签订合同

Chapter 10 Handling the Unexpected意外处理

 Unit 1 Lodging a Complaint产品投诉

 Unit 2 Lodging a Claim货物索赔

 Unit 3 Commercial Insurance商业保险