《国际商务行政管理(英文版)》以行政管理人员的实际岗位为出发点，对行政管理人员的工作职责进行全程指导，归纳总结了行政管理人员所必需的各种知识和技能，具有很强的操作性和实用性。教材的编写借鉴了英国国家职业资格证书体系中科学的教育理念，结合国内外知名企业的成功行政管理经验，参考国内外行政管理书籍和网站编撰而成。

本书由唐小毅担任主编。

Unit 1 Get Started : The Basics of Office Administration

 1.1 Understand the Administrative Work

 1.2 Take Up the Role of Administrative Staff

 1.3 Plan Your Career Development

Unit 2 Maintain a Healthy, Safe and Effective Working Environment

 2.1 Create and Maintain a Healthy, Safe and Secure Workplace

 2.2 Monitor Office Controls, Standards and Documentation

 2.3 Manage Storage and Retrieval of Information

Unit 3 Manage Business Communications

 3.1 Plan and Carry Out Oral and Electronic Business Communications

 3.2 Plan and Carry Out Written Business Communications

 3.3 Support Communications by Use of Visual Aids

Unit 4Organise Business Meetings and Appointments

 4.1 Plan and Facilitate Meetings

 4.2 Attend, Support and Record Meetings

 4.3 Manage Business Appointments

Unit 5 Organise Business Trips

 5.1 Prepare for Business Trips

 5.2 Plan Business Trips Abroad

 5.3 Arrange Business Trip Follow-ups

Unit 6 Develop Positive Working Relationships

 6.1 Get On Well with Colleagues

 6.2 Carry Out Effective Teamwork and Support for Others

 6.3 Present a Positive Image to External Contacts

References