本书特点是“急用”、“全面”，是此套丛书的“线”。全书分为7章59个单元300多个情景小话题，包含商务接待、市场营销、有关展会、对外贸易、商务谈判、商务会议、人力资源等内容。本书对商务场景中可能会遇到的种种句子，进行全面、系统的概括，可以随查随用。

本书分为7章59个单元300多个情景小标题，系统地展示商务接待、市场营销、有关展会、对外贸易、商务谈判、商务会议、人力资源等场合使用的各种语句，方便大家随查随用。本书是此套书的“线”，通过经纬交错的“线”精心编织成“网”，可将商务场景下所有可能会遇到的实战经典句“一网打尽”！

Chapter 1 Business Reception 商务接待

 Unit 1 Picking Up the Client at the Airport机场接人／001

 Unit 2 Accommodating the Client安排住所／006

 Unit 3 Factory Tours参观工厂／009

 Unit 4 Entertaining the Client款待客户／013

 Unit 5 Presenting Gift礼尚往来／018

 Unit 6 Seeing Off the Client送别客户／020

Chapter 2 Business Marketing 市场营销

 Unit 1 Market Research市场调研／022

 Unit 2 Advertising and Promotion广告宣传／025

 Unit 3 Product Launch产品发布／031

 Unit 4 Promoting Sales产品促销／034

 Unit 5 After-Sale Service售后服务／041

 Unit 6 Sale and Distribution销售情况／045

Chapter 3 About Exhibition 有关展会

 Unit 1 Planning an Exhibition会展筹划／047

 Unit 2 Preparation for Exhibition展前准备／049

 Unit 3 Reception at the Hall展台接待／057

 Unit 4 After the Show展后事宜／063

 Unit 5 Attending the Trade Show参加外展／067

Chapter 4 Foreign Trade 对外贸易

 Unit 1 Establishing Business Relations建立商贸关系／069

 Unit 2 Calling for Bids and Tenders招标与投标／074

 Unit 3 Inquiry，Quotation and Counter-Offer询盘、报盘和还盘／079

 Unit 4 Order and Delivery订购与交货／084

 Unit 5 Logistics and Transportation物流运输／091

 Unit 6 Barter Trades易货贸易／094

 Unit 7 Compensation Trade补偿贸易／096

 Unit 8 Processing Trade加工贸易／102

 Unit 9 Trade Mark，Copyright and Patent商标、版权和专利／105

 Unit 10 Letter of Credit信用证／110

 Unit 11 Credit and Financing信贷与融资／115

 Unit 12 Customs Entries and Duties海关申报及关税／120

 Unit 13 Import and Export进口与出口／125

Chapter 5 Business Negotiation 商务谈判

 Unit 1 Price价格／129

 Unit 2 Quality and Quantity质量和数量／135

 Unit 3 Commission佣金／138

 Unit 4 Packing包装／142

 Unit 5 Agency代理／147

 Unit 6 Insurance保险／152

 Unit 7 Shipment装运／156

 Unit 8 Payment支付／162

 Unit 9 Technology Transfer技术转让／166

 Unit 10 Contract Terms合同条款／172

 Unit 11 Establishing Joint Venture合资企业／180

 Unit 12 Claims索赔／185

 Unit 13 Arbitration仲裁／192

 Unit 14 Inspection商品检验／199

Chapter 6 Conference and Meeting 商务会议

 Unit 1 Arranging for the Meeting安排会议／203

 Unit 2 Setting Agenda设定议程／206

 Unit 3 Beginning the Meeting会议开始／208

 Unit 4 Free Discussion会议讨论／214

 Unit 5 Presentation演讲／222

 Unit 6 Closing the Meeting结束会议／228

 Unit 7 After the Conference会后事务／231

 Unit 8 Making Appointment订约会／234

Chapter 7 Human Resources 人力资源

 Unit 1 Employment and Interviewing求职面试／239

 Unit 2 Signing an Employee Contract签订劳动合同／262

 Unit 3 Staff Training员工培训／264

 Unit 4 Promotion and Demotion升职与降职／268

 Unit 5 Personnel Transfer人事调动／273

 Unit 6 Fire，Quit and Retirement解雇、辞职与退休／276

 Unit 7 Salary and Bonus 工资与奖金／285