沈婵、方志仁主编的《金融业职员英语口语》一书几乎涵盖了金融工作中的各个方面，意在把读者带到英语语境中，全面开发大家的语言潜力。我们把这些口语要素积累下来，就成了脱口而出的“鲜活会话”了。本书在编写过程中，力求保证英语口语的原汁原味，读者可以身临其境，融入英语会话的情景当中，通过学习和实践，更快、更准地把握英语口语的精髓！

Chapter One Daily Service日常服务篇

 I Reception接待

 II The Information Desk咨询处

 III Provide Advice提供意见

 IV Office Environment办公环境

 V Use of Office Utilities办公用品的使用

 VI Office Culture办公室文化

Chapter Two Opening an Account开户篇

 I Opening a Savings Account开立存款账户

 II Opening a Cheque Account开立支票账户

 III Depositing Money存款

 IV Handling Withdrawals办理取款

 V Closing an Account结清账户

 VI Opening a Letter of Credit开立信用证

Chapter Three Banking Card银行卡篇

 I Take part in Trade Show信用卡办理

 II Demonstrating Merchandise信用卡用处

 III Reporting the Loss of Bankbook存折挂失

 IV Reporting the loss of Cheques支票挂失

 V Overdraft透支

 VI Buying Traveller's Cheques购买旅行支票

Chapter Four Remittance and Transfer汇款与转账篇

 I Cashing and Discounting兑现与贴现

 II Outgoing Remittance汇出汇款

 III Incoming Remittance汇入汇款

 IV Exchanging Currencies兑换货币

 V Transferring Between Different Accounts转账

 VI Using an ATM使用自动柜员机

Chapter Five Loans贷款篇

 I A Personal Loan私人贷款

 II Home Loan房屋贷款

 III Financing Loan融资贷款

 IV Buying a car Loan买车贷款

 V Renting a Safe Deposit Box租用银行保险箱

 VI Investment投资

Chapter Six Stocks and Insurance股票和保险篇

 I Stock Market股票市场

 II Security Exchange证券交易

 III Life Insurance人寿保险

 IV Medical Insurance医疗保险

 V Accident Insurance意外保险

 VI Other Insurances其他保险