教材内容主要包括引导学生对工作岗位、工作内容有一个整体的认知，指导学生对其应该具备的职业人文素质和职业技能进行学习和训练。

由宁天舒、陈琴珍主编的《实用旅游英语》的整体框架和具体内容设计体现了“教、学、做”一体化原则，通过多样化的训练任务，应用“必需”的理论基础知识，把课堂交给学生去施展和体验，使学生由被动的学习者转变为主动的实践者。比较全面地介绍了涉外旅游工作的各个环节，包括旅游预定、入境及接站、酒店入住、客房服务、餐饮服务、导游服务、城市观光、送站及离境、投诉处理等。

由宁天舒、陈琴珍主编的《实用旅游英语》是基于工作任务及任务情景来设计单元教学模块，以涉外导游工作对英语的需求以及旅游主要环节的时间顺序和逻辑关系为主线，比较全面地介绍了涉外旅游工作的各个环节，包括旅游预定、入境及接站、酒店入住、客房服务、餐饮服务、导游服务、城市观光、送站及离境、投诉处理等．同时还涉及旅游常识、自然景观、人文景观、饮食文化、跨文化交际等诸多方面的知识。

《实用旅游英语》不仅可作为旅游专业的教材，也可作为旅行社导游的工作手册，同时对非旅游专业的学生或喜爱英语语言学习的人员来说，本书亦能帮助他们拓宽知识面，增强交际能力。

Unit 1 Tour Reservation

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 2 Arrival and Picking up Guests

 Section I Lead-in

 Section II Conversations-

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 3 Hotel Check-in

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 4 Housekeeping Service

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 5 Food and Beverage Service

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 6 Tour Guide Service

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 7 Touring the Cities

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 8 Hotel Check - out

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 9 Seeing Tourists off and Departure

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 10 Dealing with Complaints

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Unit 11 Handling Problems and Emergencies

 Section I Lead-in

 Section II Conversations

 Section III Speaking Activity

 Section IV Passage Reading

 Section V Term Study

 Section VI Tour Commentary

 Section VII Webtasks

Appendix A World Heritage in China

Appendix B National 5A Scenic Areas

Appendix C Major Out-Bound Travel Destinations for Chinese Citizen

参考文献