本教材主要是围绕涉外英语导游技术应用能力这条主线来设计学生的专业英语知识、能力、素质结构，突出语言与专业能力交互融合；注重把中华优秀传统文化渗透到各单元内容；强化涉外导游及酒店管理专业学生的语用意识、跨文化交际意识及岗位实操技能，以求建立新的专业英语教学体系和学生所应具备的英语相关能力培养体系。

Chapter 1 English at Airport
Unit 1 Going Through Check—in Formalities
Unit 2 Checking & Consigning Luggage
Unit 3 0nthePlane
Unit 4 At the Immigration office
Unit 5 Going Through Customs
Unit 6 Job Interviews and Training of New Clerks
Unit 7 An In仃oduction of T0urism Products
Chapter 2 English at Travel Service
Unit 8 Talking About ItineraryE
Unit 9 Helping to Make a Reservation
Unit 10 Handling Complaints
Unit ll Meeting on Arrival&Seeing off on Departure
Unit 12 Sightseeing
Unit 13 Shopping
Chapter 3 English for a Tour Guide
Unit 14 Recreation
Unit 15 Handling Emergency Cases
Unit 16 Checking—in and Checking—out
Unit 17 Housekeeping Service
Chapter 4 English at Hotel
Unit 18 Food and Beverage
Unit 19 Exchange of Foreign Currency
Unit 20 Convention and Exhibition Service
Appendix
Appendix Ⅰ Restaurant Utensils & Tablewares
Appendix Ⅱ Chinese & Western Menu