由斯诺编著的《跨文化交际技巧——如何跟西方人打交道》是大学英语综合应用能力选修课系列教材之一。本书以东西方文化差异产生碰撞的案例为轴线，通过阅读与课堂讨论，让学生掌握东西文化沟通的一些必备知识。全书共十课。本书适用于跨文化交际课程，也适用于口语训练课程。

外教社全面贯彻教育部关于《大学英语课程教学要求》的精神，策划推出适合各高校师生选用的大学英语提高阶段实用型选修课系列教材，包括语言技能类、应用类、语言文化类和专业英语类等课程。

由斯诺编著的《跨文化交际技巧——如何跟西方人打交道》是讲授如何进行跨文化交际的一本教科书；以东西方文化差异产生碰撞的案例为轴线，通过阅读与课堂讨论，让学生掌握东西文化沟通的一些必备知识。本教材可以：●帮助学生提高英语表达能力。通过阅读与讨论，①学会如何更细腻地表述自己的观点。②学会如何在讨论中有效地传递自己的思想。●帮助学生培养良好的跨文化交际习惯和技能。●帮助学生了解西方文化的一些基本特征及跨文化交际的基本概念。●帮助教师增进对跨文化交际、对其学生的文化，以及对自身文化的理解。

《跨文化交际技巧——如何跟西方人打交道》因着重课堂讨论，不仅适用于跨文化交际课程，也适用于口语训练课程。

Acknowledgements

To The Teacher: Teaching Encounters with Westerners

Unit 1

LANGUAGE TOOLS Suggesting Possibilities

ENCOUNTER: The Taxi

INTERCUTURAL COOMMUNICATION READING: Intercultural Communication and

Understanding Westerners

LETTER TO FRAN Not Eating

FRAN'S RESPNSE Not Eating

GULTURE DIFFFERENCE READING: Individualist and Collectivist Cultures

Unit 2

LANGUAGE TOOLS: Different Degrees of Probability

ENCOUNTER: The Gift

INTERGULTURAL COMMUNICATION READING: Interpreting What Foreigners Mean

LETTER TO FRAN: A Helping Hand

FRAN'S RESPONSE: A Helping Hand

CULTURE DIFFERENCE READING: Public and Private Behavior

Unit 3

LANGUAGE TOOLS: Making and Qualifying Generalizations

ENCOUNTER: Mistakes,

INTERGULTURAL COMMUNICATION READING: Generalizations and Stereotypes

LETTER TO FRAN: Who Pays?

FRAN'S RESPONSE: Who Pays? .

GULTURE DIFFERENCE READING:Difference in Rank and Power

Unit 4

LANUAGB TOOLS Feelings and Parts of Speech

ENCOUNTER: The Invitation

INTERCULTURAL COMMUNICATION READING: Stress in intercultural Encouniers

LETTER TO FRAN: The Shopper

FRAN'S RESPONSE: The Shopper

CULTURE DIFFERENCE READING: Western Communication Styles

Unit 5

LANGUAGE TOOL'S Asking Personal Questions

ENCOUNTER: Living Together

INTERGULTURAL COMMUNICATION READiNG: Projected Cultural Similarity

LETTER TO FRAN: The Goodnight Kiss,

FRAN'S RESPONSE: TheGoodnight Kiss.

CULTURE DIFFERENCE READING: Conformity in Western Cultures

Unit 6

LANGUAGE.TOOLS: Challenging .Assumtmptions

ENCOUNTER: Grandma

INTERCULTURAL COMMUNICATION READING:Ethnocentrism

LETER TO FRAN: Cars

FRAN'S RESPONSE: Cars

GUITURE DIFFERENCE RFADING: Family Relationships in the US

Unit 7

LANGUAGE TOOLS: Acknowledging Other People's Point of View

ENCOUNTER: The English Club

INTERCULTURAL In-Groups and Out-Groups

LETER TO FRAN: Critics

FRAN'S RESPONSE: Critics

GUITURE DIFFERENCE RFADING: In/Out-Groups in Collectivist and Individualist

Nuit 8

LANGUAGE TOOLS: Conceding a Point

ENCOUNTER: Borrowing

INTERCULTURAL COMMCNICATION READING: War Stories

LETER TO FRAN: Exceptions

FRAN'S RESPONSE: Exceptions

GUITURE DIFFERENCE RFADING: Dealing with Conflict

Nuit 9

LANGUAGE TOOLS: Checking and Clarifying

ENCOUNTER: Left Out of the Conversation

INTERCULTURAL COMMCNICATION READING: Being and Effective Intercultural Communicator

LETER TO FRAN: An American Friend

FRAN'S RESPONSE: An American Friend

GUITURE DIFFERENCE RFADING: Friendship Patterns

Nuit 10

LANGUAGE TOOLS: Clarifying Your Point

ENCOUNTER: Grades

INTERCULTURAL COMMCNICATION READING: Giving the Benefit of the Doubt

LETER TO FRAN: Out of the Nest

FRAN'S RESPONSE: Out of the Nest

GUITURE DIFFERENCE RFADING: Advice for Communicating with Westerners

Additional Encounter Exercises

References