Chapter 1 Essentials for Business English Correspondence
1.1 The Meaning and Functions of Business English Correspondence
1.2 Writing Principles of Business English Correspondence
1.3 The Structure and Format of Business English Correspondence
1.4 E-mail and Fax
1.5 Exercises
Chapter 2 Establishing Business Relations
2.1 Brief Introduction
2.2 Specimen Letters
2.3 Writing Steps and Tips
2.4 Useful Expressions on Establishing Business Relations
2.5 Exercises
Chapter 3 Enquiries and Replies
3.1 Brief Introduction
3.2 Specimen Letters
3.3 Writing Steps and Tips
3.4 Useful Expressions on Enquiries and Replies
3.5 Exercises
Chapter 4 Quotations or Offers
4.1 Brief Introduction
4.2 Specimen Letters
4.3 Writing Steps and Tips
4.4 Useful Expressions on Quotations or Offers
4.5 Exercises
Chapter 5 Counter-offers and Acceptance
5.1 Brief Introduction
5.2 Specimen Letters
5.3 Writing Steps and Tips
5.4 Useful Expressions on Counter-offers and Acceptance
5.5 Exercises
Chapter 6 Orders and Their Fulfillment
6.1 Brief Introduction
6.2 Specimen Letters
6.3 Writing Steps and Tips
6.4 Useful Expressions on Orders and Their Fulfillment
6.5 Exercises
Chapter 7 Terms of Payment
7.1 Brief Introduction
7.2 Specimen Letters
7.3 Writing Steps and Tips
7.4 Useful Expressions on Terms of Payment
7.5 Exercises
Chapter 8 Packing
8.1 Brief Introduction
8.2 Specimen Letters
8.3 Writing Steps and Tips
8.4 Useful Expressions on Packing
8.5 Exercises
Chapter 9 Insurance
9.1 Brief Introduction
9.2 Specimen Letters
9.3 Writing Steps and Tips
9.4 Useful Expressions on Insurance
9.5 Exercises
Chapter 10 Shipment
10.1 Brief Introduction
10.2 Specimen Letters
10.3 Writing Steps and Tips
10.4 Useful Expressions on Shipment
10.5 Exercises
Chapter 11 Claims and Settlements
11.1 Brief Introduction
11.2 Specimen Letters
11.3 Writing Steps and Tips
11.4 Useful Expressions on Claims and Settlements
11.5 Exercises
References

裴沁主编的《商务函电（商务英语类专业规划教材）》共分为11章。第一章综述商务英语函电的要点，包括商务英语信函的特点、写作原则和要求、组成部分和书写格式，以及电邮和传真的格式。从第二章开始，按照实际外贸流程——建立业务关系、询盘、报盘、还盘和接受、订单及其履行、付款条件、包装、装运、保险、索赔及理赔来组织章节结构，每章的内容都包括业务简介、信函样例、写作步骤与技巧、有用的表达语句以及练习。
本书可以作为商务英语、外贸英语专业的本科、专科教材，也可供其他专业对该门课程有兴趣的学生使用。