《新编民航乘务员实用英语》(作者李勇)的编写旨在为从事民航乘务工作的人员提高英语能力，它是乘务人员提高英语水平的学习用书，同时也可作为民航乘务院校的培训教材。教材以客舱服务的工作流程和工作用语为基础，结合公共英语的交流范围和要求，全面培养学生的语言交际能力。

前言

Unit One Preparation for the Flight I

Section A Cabin English——Briefing I

Section B Everyday English Self-Introduction and Festival

Section C基本语法知识——概述、名词

Unit Two Preparation for the FlightⅡ

Section A Cabin English——Briefing 1I

Section B Everyday English——Reading and Book

Section C基本语法知识——冠词和数词

Unit Three Before Take-0ff I

Section A Cab—in English-Passenger Reception and Seat Arrangement

Section B Everyday English——Weather

Section C基本语法知识——代词(一)

Unit Four Before Talke-Off Ⅱ

Section A Cabin English一一Baggage Arrangement

Section B Everyday English——Sports

Section C基本语法知识——代词(二)

Unit Five Before Take-0ff II

Section A Cabin English——Keep in Order on Board

Section B Everyday English Shopping

Section C基本语法知识——形容词(一)

Unit Six Before Take．OffⅣ

Section A Cabin English——Reasons for Delay

Section B Everyday English——Hometown

Section C基本语法知识——形容词(二)

Unit Seven After Take．Off

Section A Cabin English——Brief Introduction on Board&Lost Article

Section B Everyday English Relaxation and Watching TV

Section C基本语法知识——副词

Unit Eight Mid-Flight I

Section A Cabin English——Meal and Beverage Service I

Section B Everyday English——Major

Section C基本语法知识——动词

Unit Nine Mid-FlightⅡ

Section A Cabin English——Meal and Beverage Service II

Section B Everyday English——House Live in

Section C基本语法知识——表推测的情态动词

Unit Ten Mid-Flight

Section A Cabin English——Duty Free Sales

Section B Everyday English——H0bby and Spare Time

Section C基本语法知识——动词时态

Unit Eleven Mid-Flight IV

Section A Cabin English——In—Flight Entertainment

Section B Everyday English——Travel

Section C基本语法知识——从句(一)

Unit Twelve Mid-Flight V

Section A Cabin English——sick Passengers Service

Section B Everyday English——J0b

Section C基本语法知识——从句(二)

Unit Thirteen Mid-Flight VI

Section A Cabin English Emergency Situations

Section B Everyday English——City

Section C基本语法知识——从句(三)

Unit Fourteen Pre．Arrival I

Section A Cabin English Transit／Connecting／Diverting／Alternate

Section B Everyday English——Famous People

Section C基本语法知识——从句(四)

Unit Fifteen Pre-ArrivalⅡ

Section A Cabin English——Customs Immigration and Quarantine

Section B Everyday English——Building

Section C基本语法知识——从句(五)

Unit Sixteen After Arrival I

Section A Cabin English——Questions and Problems after Arrival

Section B Everyday English Transportation

Section C基本语法知识——被动语态

Unit Seventeen After ArrivalⅡ

Section A Cabin Ennglish——De—Briefing

Section B Everyday English Transitional Words and Expressions

Section C基本语法知识——虚拟语气

附录1 经典句型必背

附录2 日常话题常用词汇和短语

附录3 乘务英语水平考试时间安排