《软件外包行业英语》，旨在使大学生用英语了解软件外包行业的主要环节，培养和提高用英语在IT领域交流的语言应用能力。本书由九个单元组成，涉及外包简介、沟通技能、客户服务、组织会议、团队合作、管理时间、解决问题、外包流程及外包未来等方面信息。每单元一个主题，分为八个部分。全书共分为9个单元，樊宇负责总体策划。

Unit 1 Knowing Outsourcing Industry

 Text A IT Outsourcing

 Text B How to Leverage Outsourcing Partners to Enter the Chinese Sottware Market

 Writing Acceptance Letter

Unit 2 Communication in Software Outsourcing

 Text A The Importance of Communication in Outsourcing Companies

 Text B Why You Need to Get Your Message Across

 Writing Invitation Letter

Unit 3 Handling Clients

 Text A Five Ways to Find Outsourcing Clients

 Text B How to Deal With Written Complaints in Business?

 Writing Complaint Letter

Unit 4 Managing Meetings

 Text A Why So Many Meetings Are Required to Manage Vender Relationship

 Text B Format and Structure of a Formal Meeting

 Writing Memorandum and Notice of Meeting

Unit 5 Building Teamwork

 Text A Software Outsourcing Developing Your Software Faster and Better

 Text B How to Make Better Team Work?

 Writing Apology Letter

Unit 6 Managing Time in Outsourcing

 Text A Time Management in the Outsourcing Industry

 Text B Time Management: Discover 7 Ways to Best Manage Your Time

 Writing Refusal Letter

Unit 7 Solving Problems

 Text A Three Vital Considerations before Outsourcing Work Can Benefit

 Text B Top Five Outsourcing Problems and Strategies for Resolution

 Writing Follow-up Letter

Unit 8 Understanding Processing

 Text A Things to Bear in Mind

 Text B Nine Stages of the Outsourcing Life Cycle

 Writing Business Proposal

Unit 9 Meeting with the Future

 Text A 2010 Predictions for the Outsourcing Industry

 Text B How does China Presently & Future Rank in the World Outsourcing Market?,

 Writing Thank-You Letter