《外企白领英语口语》一书由沈婵和方志仁主编，共分为7部分，包括：Going to the Foreign Enterprises走进外企；Office Affairs内部办公事务；External Contact外部办公联络；Communications交际活动；Business Trade商务贸易；Feelings and Emotions情感情绪；Entertainment and Relaxing娱乐放松。

Chapter One Going to the Foreign Enterprises走进外企

 Ⅰ Education Background教育背景

 Ⅱ Personal Skill个人技能

 HI Work Experience工作经历

 Ⅳ Remuneration Benefits待遇福利

 Ⅴ Going to Work报到上班

 Ⅵ Work Training工作培训

 Ⅶ Chauing with Colleagues同事闲聊

Chapter Two omce Affairs内部办公事务

 Ⅰ Receiving Visitors接待来访者

 Ⅱ Computer Technology电脑操作

 Ⅲ Memos备忘录

 Ⅳ Handling Faxes and Correspondences处理传真、信函

 Ⅴ Filing Documents文件管理

 Ⅵ Planning a Meeting安排会议

 Ⅶ Taking Minutes会议记录

Chapter Three External Contact外部办公联络

 Ⅰ Booking a Table预订餐桌

 Ⅱ Booking a Room预订房间

 Ⅲ Booking Tickets订票

 Ⅳ Hiring a Taxi租车

 Ⅴ Bank Business银行业务

 Ⅵ Post Office Business邮局业务

 Ⅶ Buying Office Supplies购买办公用品

Chapter Four Communications交际活动

 Ⅰ Meeting at the Airport机场迎接

 Ⅱ Making Appointment预约

 Ⅲ Ⅵsiting Others拜访他人

 Ⅳ Dining with Clients与客户进餐

 Ⅴ Showing Ⅵsitors Around带客参观

 Ⅵ Presenting Gifts礼尚往来

 Ⅶ Leave—taking道别

Chapter Five Business Trade商务贸易

 Ⅰ Making Inquiries询盘

 Ⅱ Counter-offer还盘

 Ⅲ Terms of Payment支付条款

 Ⅳ Discount and Commission佣金与折扣

 Ⅴ Insurance保险

 Ⅵ Contract签订合同

 Ⅶ Claims and Arbitration索赔与仲裁

Chapter Six Feelings and Emotions情感情绪

 Ⅰ Thanks感谢

 Ⅱ Surprise惊奇

 Ⅲ Anxiety and Complain焦虑与抱怨

 Ⅳ Apology道歉

 Ⅴ Sympathy and Encouragement同情与鼓励

 Ⅵ Congratulations and Best Wishes祝贺与祝愿

 Ⅶ Likes and Dislikes喜欢与厌恶

Chapter Seven Entertainment and Relaxing娱乐放松

 Ⅰ Planning the Vocation度假计划

 Ⅱ Sightseeing观光

 Ⅲ Camping and Outing野营与野餐

 Ⅳ Attending a Dancing Party参加舞会

 Ⅴ Seeing a Movie看电影

 Ⅵ Singing Karaoke唱卡拉OK

 Ⅶ Sports and Fitness运动健身