本书在编写思路上较同类教材有较大的突破，按照外贸业务的寻常过程进行单元的编排，开篇即引入企业实际案例，旨在培养学生把外贸英语函电写作融入常见业务案例的实践操作能力。全书共分为五个单元，分别为寻找客户、签订合同、出口产品、处理争端和指定代理。五大单元学习的内容呈递进关系，难度逐步增加，涉及的外贸业务从初级到高端。

本书共分五个单元，主要内容如下：第一单元为寻找客户，包括建交、询盘和报盘；第二单元为签订合同，涉及建交、询盘和报盘、还盘和接受、签订销售合同；第三单元为出口产品，涵盖询盘和报盘、接受、付款、装运、寄装船单据；第四单元为处理争端，涉及包装、装运、保险、索赔和仲裁；第五单元为指定代理，包括交易回顾、代理、总代理协议。书后附录汇集了常用外贸词汇、世界主要港口、常见合同协议、相关单证等。

每一单元开头均设置了情境案例，单元内容围绕此案例展开，目的是把英语函电教学融入具体的外贸业务之中，藉以培养学生的实务操作能力。单元后有注释、重点词汇和短语、句型和练习。

本书可作为高职高专国际经济与贸易、国际商务、商务英语等专业的教材，也可供社会相关人士自学及外贸从业人员参阅。

Unit 1 Finding Business Partners 

Section 1 Establishing Business Relations 

Section 2 Inquiry and Offer 

Specimen E-mails 

Notes

Important Words and Phrases

Useful Expressions

Exercises

Unit 2 Signing Contract

Section 1 Establishing Business Relations

Section 2 Inquiry and Offer 

Section 3 Counter-offer and Acceptance 

Section 4 Sales Contract

Specimen E-mails

Notes

Important Words and Phrases

Useful Expressions

Exercises

Unit 3 Exporting Products

Section 1 Inquiry and Offer

Section 2 Acceptance

Section 3 Payment

Section 4 Shipment

Section 5 Sending Shipping Documents 

Specimen E-mails

Notes

Important Words and Phrases 

Useful Expressions

Exercises 

Unit 4 Dealing with Disputes

Section 1 Packing

Section 2 Shipment

Section 3 Insurance

Section 4 Claims and Arbitration

Specimen E-mails

Notes

Important Words and Phrases

Useful Expressions

Exercises

Unit 5 Appointing an Agent

Section 1 Transaction Review

Section 2 Agency

Section 3 General Agency Agreement

Specimen E-mails

Notes

Important Words and Phrases

Useful Expressions

Exercises

Appendix A Commonly Used Vocabulary in International Trade

Appendix B Major Ports of the World 

Appendix C Commonly Used Contracts and Agreements

Appendix D Relative Documents and Credits

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