王艳主编的《物流英语》共10个单元，以培养学习者英语书写和口语应用能力为主线，依照国际与国内物流业务活动的基本过程和规律，结合实际讲解知识内容，力求突出实用性。本书内容包括：物流简介、客户服务、仓储、运输与配送、物流包装、国际物流、物流采购、第三方物流、供应链管理及物流信息管理等主要环节基本专业英语知识，以及办证下单日常工作所需的常用词汇用语。

物流无国界。随着世界各国之间贸易交往的日益密切，我国物流业已全面挺进国际物流市场，加强我国国际物流从业人员的英语培训已成为目前亟待解决的问题。

王艳主编的《物流英语》基于《物流英语》第l版进行更新与补充，使其更贴近经济生活，更符合社会发展，更好地为我国物流经济和教学实践服务。全书共10个单元，内容包括物流简介、客户服务、仓储、运输与配送、物流包装、国际物流、物流采购、第三方物流、供应链管理及物流信息管理等。

《物流英语》选材新颖、难度适宜、通俗易懂，注重突H{职业教育特点与实际应用，不仅可以作为职业院校物流管理专业的首选教材，也可以作为物流企业从业人员的培训教材，对广大社会自学者也是一本非常有益的参考读物。

Unit I Introduction to Logistics

 Text 1 What Is Logistics

 Dialogue i Introduction to Logistics Company

 Text 2 Activities in Logistics System

 Dialogue 2 Visiting a Logistics Company

Unit 2 Customer Service

 Text 1 What Is Customer Service

 Dialogue 1 Delay Delivering

 Text 2 How to Improve Customer Service Level

 Dialogue 2 Making a Complaint

Unit 3 Warehousing

 Text i Warehouse Operation

 Dialogue I Visiting a Warehouse

 Text 2  Inventory Management

 Dialogue 2 How Much Should I Order

Unit 4 Transportation and Distribution

 Text 1 Transportation Mode

 Dialogue 1 Negotiating About the Transportation Conditions

 Text 2 Distribution Management

 Dialogue 2 Partial Shipment and Transshipment

Unit 5 Packaging

 Text 1 Introduction to Packaging

 Dialogue 1 Packing of Silk Stockings

 Text 2 Functions of Packaging

 Dialogue 2 The Packaging of Beer

Unit 6 International Logistics

 Text 1 Containerization

 Dialogue 1 Talking About the Unloading Port

 Text 2 Main Logistics Documents

 Dialogue 2 Change the Port of Destination

Unit 7 Purchasing

 Text 1 Purchasing

 Dialogue 1 What Is Purchasing

 Text 2 Purchasing Process

 Dialogue 2 Ordering Equipment

Unit 8 The Third Party Logistics

 Text 1 The Nature of the Third Party Logistics

 Dialogue 1 Searching the 3PL Companies

 Text 2 3PL in China

 Dialogue 2 Evaluating 3PL Companies

Unit 9 Supply Chain Management

 Text 1 Supply Chain Management

 Dialogue 1 Developing a Supply Chain

 Text 2 Developing Trends in Supply Chain Management

 Dialogue 2 The Possibility of Creating a Supply Chain

Unit 10 Logistics Information Management

 Text 1 The Role of Information Management

 Dialogue 1 Difference between Legacy System and Present System

 Text 2 Pick to Light Basics

 Dialogue 2 Introduction to Supply Chain Management Information System

 Appendix Ⅰ  Logistics Terms

 Appendix Ⅱ  Reference Keys

 Appendix Ⅲ  International Logistics Words

 Appendix Ⅳ Logistics Documents

参考文献