“外贸英语函电”是国际商务专业及商务英语专业的核心课程之一，是一门将英语与国际贸易业务环节相结合的课程。《外贸英语函电》介绍国际贸易实务中各种英文业务函件及电子邮件的写作格式和表达方法，以及对外贸易各环节的具体做法，旨在提高学生英语水平的同时，使其掌握国际贸易实务中常用的基本术语及表达技巧，培养和强化其外贸业务能力，为从事国际贸易工作服务。

前言

Chapter 1 Business Letter Writing

 Learning Aims

 Section 1

 Section 2

 Section 3

 Notes

 Exercises

Chapter 2 Establishing Business Relations

 Learning Aims

 Case 2-1

 Case 2-2

 Case 2-3

 Notes

 Introduce Sentence Patterns

 Exercises

Chapter 3 Enquiries and Replies

 Learning Aims

 Case 3-1

 Case 3-2

 Case 3-3

 Case 3-4

 Notes

 Exercises

Chapter 4 Offers and Counter-offers

 Learning Aims

 Case 4-1

 Case 4-2

 Case 4-3

 Case 4-4

 Case 4-5

 Notes

 Exercises

Chapter 5 Acceptance

 Learning Aims

 Case 5-1

 Case 5-2

 Case 5-3

 Case 5-4

 Case 5-5

 Notes

 Exercises

Chapter 6 Sending Proforma Invoice

 Learning Aims

 Case 6-1

 Case 6-2

 Case 6-3

 Case 6-4

 Notes

 Exercises

Chapter 7 Modes of Modern Communication

 Learning Aims

 Section 1 Telegram

 Section 2 Telex

 Section 3 Fax

 Section 4 E-mail

 Notes

 Exercises

Chapter 8 Sales Promotion

 Learning Aims

 Case 8-1

 Case 8-2

 Case 8-3

 Case 8-4

 Notes

 Exercises

Chapter 9 Terms of Payment

 Learning Aims

 Case 9-1

 Case 9-2

 Case 9-3

 Case 9-4

 Case 9-5

 Notes

 Exercises

Chapter 10 Packing

 Learning Aims

 Case 10-1

 Case 10-2

 Case 10-3

 Case l0-4

 Notes

 Exercises

Chapter 11 Insurance

 Learning Aims

 Case 11-1

 Case 11-2

 Case 11-3

 Case 11-4

 Notes

 Exercises

Chapter 12 Shipment

 Learning Aims

 Case 12-1

 Case 12-2

 Case 12-3

 Case 12-4

 Notes

 Exercises

Chapter 13 Complaints & Claims

 Learning Aims

 Case 13-1

 Case 13-2

 Case 13-3

 Case 13-4

 Notes

 Exercises

Suggested Answers

 Chapter 1

 Chapter 2

 Chapter 3

 Chapter 4

 Chapter 5

 Chapter 6

 Chapter 7

 Chapter 8

 Chapter 9

 Chapter 10

 Chapter 11

 Chapter 12

 Chapter 13

Reference