目前我国制造业非常活跃，被称为“世界工厂”。许多工厂生产国外的订单，这就需要工厂与国外购货商有许多文字上的联系，如样品、生产进度、材料等问题。编者本人结合自己在一线实践和多年从事函电教学的经验，根据跟单业务、外商联系与交流的环节，采用许多实际业务中的来往信函，编写具有可学习、可模仿、可操作的外贸跟单英语教材。学生可以通过学习，了解并掌握跟单业务中常用术语和商业信函的写作方式。

Layout of Business E-mails 商务电子邮件格式

Part One Introduction 介绍

 Lesson 1 An Inquiry 询盘

 Lesson 2 A Factory Self-introduction 工厂介绍

 Lesson 3 An Offer 报价

 Lesson 4 Inviting the Customer to Visit China 邀请客户来中国

Part Two Samples 样品

 Lesson 5 Sending Samples 寄送样品

 Lesson 6 Confirmation for Receipt of Samples 确认收到样品

 Lesson 7 Making Duplicate Samples with Substitute Material 用替代材料制作复样

 Lesson 8 Packing of the Duphcate Samples复样的包装

 Lesson 9 Approval of Duplicate Samples and Sending a PO 批准复样并寄送购货订单

Part Three Negotiating Business Terms 商谈业务条款

 Lesson 10 A Counter-Offer for LCD Monitors 对液晶显示器的还价

 Lesson 11 Confirming a Purchase Order 确认接受购货订单

 Lesson 12 Asking for Proforma Invoice 要求形式发票

 Lesson 13 Suggesting Payment by T/T 建议采用电汇支付

 Lesson 14 Asking for Payment by D/P at Sight 请求用即期付款交单支付

 Lesson 15 Asking the Supplier to Confirm L/C Application 要求供货方确认信用证申请书

 Lesson 16 Asking for Amendment to L/C Application 要求修改信用证申请书

Part Four Executing Orders 执行订单

 Lesson 17 Updates on Production of Rome Curtains 更新有关罗马窗帘生产进度情况

 Lesson 18 Apology for Postponement of Delivery 因推迟交货表示道歉

 Lesson 19 Changing P．O．Quantifies 改变订单数量

 Lesson 20 Packing Requirements 包装要求

 Lesson 21 Reply from the Exporter on Packing 出口方关于包装的答复

 Lesson 22 Shipping Instructions 装运须知

 Lesson 23 Sending Video Tape for Shipment to the Buyer 给买方寄送装运过程录像带

 Lesson 24 Shipment in Pallets 用托盘运输

 Lesson 25 Shipping Advice 1 装船通知(一)

 Lesson 26 Shipping Advice 2 装船通知(二)

 Lesson 27 Useful Abbreviation 常用缩略语