本书挑选了办公室英语中最常见的题材。全书分八章，涵盖了读者在办公室中会遇到的各种情况：从员工招聘、员工培训、同事交往、电话英语、会议策划到客户服务，详尽地介绍了各种办公室情境下的英语表达方式，用一个个真实场景下的对话和实用句型，使读者在领略办公室场景的同时，掌握英语最常用、最时尚的表达。

Part 1 人才招聘Recruiting New Staff

Unit 1 草拟招聘条件

Outlining the Job Requirements(2)

Unit 2 发布招聘信息

Placing a Job Ad

Unit 3 面试

The Interviews

Part 2 新员工培训New Staff Training

Unit 1 公司结构

Company Structure

Unit 2 公司政策

Company Policies

Unit 3 部门合作

Departments Working

Together

Unit 4 公司运作

Company Operations

Part 3 同事相处Getting along with Colleagues

Unit 1 认识新同事

Getting to Know New

Staff

Unit 2 互相帮助

Helping Each 0ther

Unit 3 谈论同事

Talking about Colleagues

Unit4 邀请同事

Inviting Colleagues

Unit 5 同事聚餐

Parties

Unit 6 产生矛盾

Causing Conflicts

Unit 7 工作压力

Working Pressure

Unit 8 烟民一族

The Smokers

Unit 9上下班

Punch in and Punch out

Unit 10 加班与代班

Working Overtime and

Covering for Someone

Part 4 电话英语Telephone English

Unit 1 打电话

Making Telephones

Unit 2 接电话

Answering a Call

Unit 3 转接与留言

Transferring a Call and

Leaving a Message

Unit4 安排约见

Making Appointments-

Part 5 日常办公Office Routine

Unit 1 办公设备

Office Facilities

Unit 2 网络办公

Online Work

Unit 3 档案管理

File Keeping

Part 6 老板与员工Boss and

Unit 1 分配工作

Assigning Work

Unit 2 汇报工作

Reporting Work

Unit 3 工作失误

Working Faults

Unit 4 夸奖员工

Complimenting the Staff

Unit 5 批评员工

Criticizing Employees

Unit 6 鼓励员工

Encouraging Lmployees

Unit 7 升职与加薪

Promotion and Salary Raise

Unit 8 辞职与解雇

Resigning and Firing．

Part 7 公司会议Company Meetings

Unit 1 会议安排

Arranging a Meeting

Unit 2 会议讨论

Brainstorming

Unit 3 达成一致

Agreement

Part 8 客户服务Customer Service

Unit 1 电话客服

Service on the Telephone

Unit 2 客户服务拜访

Customer Service Visit

Unit 3 招待客户

Entertaining the Guest