随着世界经济全球化进程的深入，中国作为世界上最主要的经济体之一，因此，国际贸易与金融往来函电的处理能力对企业、银行间顺畅往来与有效沟通至关重要，也是国际化背景下企业、银行员工必备的技能之一。

本教材以国际贸易业务发展过程中企业间的业务磋商、合同履行及银行间的结算往来业务为主线，分别介绍了商务信函的规范格式及写作要求，外贸业务的函电处理及银行国际结算环节相关往来函电的处理。

本教材以国际贸易业务发展过程中贸易买卖双方间的业务磋商、合同履行及银行间的结算往来业务为主要内容，共分三部分：第一部分以商务信函基本应用为主，重点介绍商务信函的规范格式及写作要求；第二部分侧重外贸业务的函电处理，按照外贸业务开展的顺序组织内容；第三部分集中介绍银行国际结算环节相关往来函电的处理。为了增强学习效果，本教材每章首先明确学习目标，选取典型范例，同时配备重点词汇、典型句型、课文注释及练习，全书还配备译文，以有利于高职高专学生自学之用。

Part One Introduction to English Business Letter Writing

 Chapter Ⅰ Introduction to English Business Letter Writing

Section 1 The Structure and Layout of English Business Letter

Section 2 The Formats of English Business Letter

Section 3 The Principles of English Business Letter Writing

Section 4 Fax and E-mail

Exercises

Part Two Letters for International Trade

 Chapter Ⅱ Establishing Business Relations

Section 1 Establishing Business Relations

Section 2 Status Enquiry (Credit)

Exercises

 Chapter Ⅲ Enquiry, Offer, Counter-offer,Acceptance

Section 1 Enquiries

Section 2 Offer

Section 3 Counter-offer

Section 4 Acceptance

Exercises

 Chapter Ⅳ Fulfilling Contracts

Section 1 Terms of Payment

Section 2 Shipment

Section 3 Insurance

Exercises

 Chapter Ⅴ  Complaints and Claims

Section 1 Complaints

Section 2 Claims

Exercises

Part Three Letters for International Finance

 Chapter Ⅵ Letters Concerning Payment and Settlement Documents Exercises

 Chapter Ⅶ Remittance Exercises

 Chapter Ⅷ Documentary Collection Exercises

 Chapter Ⅸ The Opening and Advising of L/C

Exercises

 Chapter Ⅹ  Amendment, Cancellation, Reimbursement and Discrepancy in L/C

Exercises

 Chapter Ⅺ Letters in Different Banking Transactions

Exercises

参考答案

 Chapter Ⅰ Introduction to English Business Letter Writing

 Chapter Ⅱ Establishing Business Relations

 Chapter Ⅲ Enquiry, Offer, Counter-offer, Acceptance

 Chapter Ⅳ Fulfilling Contracts

 Chapter Ⅴ Complaints and Claims

 Chapter Ⅵ Letters Concerning Payment and Settlement Documents

 Chapter Ⅶ Remittance

 Chapter Ⅷ Documentary Collection

 Chapter Ⅸ The Opening and Advising of L/C

 Chapter Ⅹ Amendment, Cancellation, Reimbursement and Discrepancy in I-/C

 Chapter Ⅺ Letters in Different Banking Transactions

参考译文

 Chapter Ⅱ Establishing Business Relations

 Chapter Ⅲ Enquiry, Offer, Counter-offer,Acceptance

 Chapter Ⅳ Fulfilling Contracts

 Chapter Ⅴ Complaints and Claims

 Chapter Ⅵ Letters Concerning payment and Settlement Documents

 Chapter Ⅶ Remittance

 Chapter Ⅷ Documentary Collection

 Chapter Ⅸ The Opening and Advising of L/C

 Chapter Ⅹ Amendment, Cancellation,Reimbursement and Discrepancy in L/C

 Chapter Ⅺ Letters in Different Banking Transactions