如今，随着各个领域都在向全球一体化方向发展，英语已成为国际性的语言。而在现代生活中，电话的使用频率越来越高，电话对话的内容也越来越丰富。用英语打电话就是英语应用的一个重要方面，它可以锻炼口语听力，能极大提高运用英语的能力。本书用最精练的英语句型、简单的对话告诉读者用英语打电话的方法、技巧和礼仪。

Chapter 1 生活

Unit 1 Asking for Help 求助

Unit 2 Asking for Leave 请假

Unit 3 Appointment with Doctor 约诊

Unit 4 Call in找人

Unit 5 Conned with 联络

Unit 6 Complains 抱怨

Unit 7 Inquiries 询问

Unit 8 Making an Appointment 约会

Unit 9 Quarrelling 吵架

Unit 10 Making a Reservation for a Meal 订餐

Unit 11 Renting an Apartment租房

Unit 12 Shopping 购物 

Unit 13 Reporting to the Police 报警

Unit 14 Reporting Reparation 报修

Chapter 2 工作

Unit 1 Apply for a Job 求职

Unit 2 Business Telephone Call 商务电话

Unit 3 Resewing Rooms 预订房间

Unit 4 Reserving a Right 订机票

Unit 5 Ordering a Taxi 订出租车

Unit 6 Changing Plans 改变计划

Unit 7 Cancelling a Reservation 取消预订

Unit 8 Leaving a message 留言

Unit 9 Promote Sales 推销 

Chapter 3 礼仪

Unit 1 Congratulations 祝贺 

Unit 2 Invitotions 邀请

Unit 3 Making Apologies 致歉

Unit 4 Making Thanks 致谢

Unit 5 Sympathies 慰问 

Unit 6 Saying Goodbye 道别

Chapter 4 其他

Unit 1 Absence of the Called Person 受话人不在

Unit 2 None-availabilily of the Called 受话人没空

Unit 3 Bad Connedions 电话故障

Unit 4 Coiled Call 打对方付费电话

Unit 5 Dial the Wrong Number 打错电话

Unit 6 Dial Public Phone 打公用电话

Unit 7 Inquire the Number 查号

Unit 8 fntemananal Call 国际长途

Unit 9 Dialling by Mobil Telephone 用手机打电话