本书从实训角度，针对跨文化背景和中国特殊的商务环境，对在求职沟通、客户沟通、同事沟通、上下级沟通、商务谈判沟通、危机沟通、媒体沟通等情形下如何进行有效商务沟通作了详细的剖析，提出商务沟通的基本原则、技巧和建议。穿插的大量案例和练习以及附录中对文化差异的阐释，有助于读者快速掌握实务环境中的行动要领，提升处理沟通问题的能力。

Introduction /1
Chapter 1 How to Apply for the Ideal Job/4
1.First Steps/4
2.Reading Job Advertisements/5
3.Analysing a Specific Job Advertisement /7
4.What to Mention in Your Letter or Email/8
5.Attracting an Employer's Interest/9
6.Hints and Tips/9
7.Practice Makes Perfect/17
Notes for Your Guidance/19
Summary/21
Chapter 2 The Resume and the Interview/23
1.The Resume or Curriculum Vitae/23
2.The Essentials/24
3.Model Resume(Single-page Version)/26
4.Interview Essentials /29
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