本教材突出任务型教学思路，以角色扮演为主要训练手段，并提供简单明了、便于操作的训练步骤。全书共分十四个单元，第一、三、五、七、九、十一、十三单元为学习单元，包括生动的商务口语情境的阅读资料、听说资料和课堂内小活动和练习；第二、四、六、八、十、十二、十四单元为商务口语情境角色扮演训练单元，目的在于将前一个单元所输入的知识逐步转化为有效的输出，为授课教师和学生提供简单、明了、有效的角色扮演方法和排演步骤。
本教材各学习单元中的required homework部分是学生课后必须完成的训练任务。Required homework这部分的任务设计直接与下一周的训练单元活动相连接，学生需要在课后认真完成，否则不能完成下一周训练单元里相关的课堂反馈活动。Required homework完成的质量和效果，直接影响训练单元活动完成的质量和效果。

Unit 1 Meeting People in Business Situations
Unit 2 Role-Playing Meeting People in Business Situations
Intercultural Communication in Business Situations 1: Developing Intercultural Competence
Unit 3 Receiving and Treating the Guests
Unit 4 Role-Playing Receiving and Treating the Guests
Intercultural Communication in Business Situations 2: Delaying the Judgment
Unit 5 Taking Guests to Entertainment and Visiting
Unit 6 Role-Playing Taking Guests to Entertainment and Visiting
Intercultural Communication in Business Situations 3. Exploring from Multiple Perspectives
Unit 7 Making Business Calls
Unit 8 Role-Playing Making Business Calls
Intercultural Communication in Business Situations 4. Empathy and Respect
Unit 9 Project Specification and Promotion
Unit 10 Role-playing Project Specification and Promotion
Intercultural Communication in Business Situations 5. Solving Conflicts Contextually and Flexibly
Unit 11 Fairs and Information Transmission
Unit 12 Role-Playing Fairs and Information Transmission
Unit 13 Interviewing
Unit 14 Role-Playing Interviewing