经典图书再版。国内首本供应链管理流程标准，企业可用本标准搭建供应链管理流程架构、开展供应链管理自我诊断、进行供应链管理标杆分析以及供应链管理流程绩效优化等。

蒙有为，中国航空综合技术研究所副所长，研究员。主要从事标准化、军民融合、运营与供应链管理政策、理论和应用研究和推广。

本标准描述了制定远景与战略、 开发和管理产品/服务 、营销和销售产品/服务 、交付产品/服务 、管理客户服务 、开发和管理人力资本、管理信息技术、管理财务资源、管理环境健康与安全、管理知识、改善和变革等10个流程类的、与供应链管理相关的2600多项“建议*流程标准”和“典型性实践流程”，并定义了600多条供应链管理的相关术语。供应链管理流程标准旨在让更多的中国企业分享供应链管理领域的成熟成果，企业可利用本标准搭建供应链管理流程架构、开展供应链管理自我诊断、进行供应链管理标杆分析以及供应链管理流程绩效优化等。

前言·······································································································································001

目标·······································································································································001

研究框架································································································································002

流程分类框架SM（PCF）································································································································002

了解PCF编号方案··········································································································································003

方法论···································································································································003

《标准》结构···················································································································································004

本《标准》在自我评估中的应用·····················································································································005

设置优先事项的重要性·········································································································006

与APQC的OSBC数据和指标的关系·················································································006

供应链管理流程标准内容······································································································008

管理和支持流程····················································································································104

术语·······································································································································122